Human Resources in the Food Service and Hospitality Industry
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Human Resources in the Food Service and Hospitality Industry

Tác giả: The BC Cook Articulation Committee

Nhà xuất bản: Project Gutenberg

Thể loại: Kinh Tế - Quản Lý

Định dạng: Epub

Lượt xem: 3350

Ngày cập nhật: 14/04/2021

Thông tin chi tiết

Book Description: Human Resources in the Food Services and Hospitality Industry is one of a series of Culinary Arts open textbooks developed to support the training of students and apprentices in British Columbia’s foodservice and hospitality industry. Although created with the Professional Cook, Baker and Meatcutter programs in mind, these have been designed as a modular series, and therefore can be used to support a wide variety of programs that offer training in foodservice skills.

  1. Accessibility Statement

  2. About BCcampus Open Education

  3. Preface

  4. I. Human Resources Management in the Hospitality Sector

    1. 1. HR Management Issues

    2. 2. Planning Process

  5. II. Employee Recruitment and Selection

    1. 3. Job Analysis: A Crucial First Step

    2. 4. Job Description

    3. 5. Hiring the Right Person for the Job

    4. 6. Preparing the Job Advertisement

    5. 7. Selecting the Best Person for the Job

    6. 8. Conducting the Interview

    7. 9. Checking References

    8. 10. Making an Offer of Employment

    9. 11. Complying with Human Rights Laws

  6. III. Performance Management

    1. 12. Orientation

    2. 13. Training Program

    3. 14. Employment Development Programs

    4. 15. Performance Evaluation

    5. 16. Progressive Discipline and Termination Processes

  7. IV. Compensation

    1. 17. The Total Compensation Plan

    2. 18. Payroll

  8. V. Part Five: Occupational Health and Safety in Human Resources

    1. 19. Good health and safety practices

  9. Key Terms

  10. References

  11. Appendix 1 – Sample Job Description

  12. Appendix 2 – Sample Job Advertisement

  13. Appendix 3 – Interview Question Template

  14. Appendix 4 – Reference Check Form

  15. Appendix 5 – Employment Offer Letter

  16. Appendix 6 – Employee Orientation Checklist

  17. Appendix 7 – Sample Performance Evaluation Form

  18. About the Authors

  19. Versioning History